BT internet
down: Many
users unable to
get online as
provider hit by
problems just
after being told
to fix its service
Many people have been left
unable to get on the internet in
the UK.
An outage at BT broadband has
meant that many people who
use the service aren’t able to
get online, or are having trouble
connecting to sites.
The issues began around
9.30am. It isn’t clear what they
are being caused by or when
they will be fixed.
A spokesman said the problems
appeared to be mainly affecting
London and the South East –
but the website Down Detector
has already received thousands
of reports from the capital,
Birmingham, Manchester,
Sheffield, Liverpool, Milton
Keynes, Leeds, Bristol,
Nottingham and Leicester.
BT’s customer support Twitter
account said it was attempting
to restore service as quickly as
The company said: “Some BT
Broadband customers have
reported problems accessing
websites this morning. Sorry,
we’re aware of a problem &
working to fix asap.”
The outage comes a day after
MPs warned that BT must “put
its house in order” or face a
break-up after failing to invest
in its Openreach network arm
potentially to the tune of
hundreds of millions of pounds
a year.